Want Students to ‘Build a Better World?’ Try Culturally Responsive Social-Emotional Learning (Opinion)

Want Students to ‘Build a Better World?’ Try Culturally Responsive Social-Emotional Learning (Opinion)

(This is the final post in a two-part series. You can see Part One here.)

The new question-of-the-week is:

What are the best ways you are incorporating social-emotional learning in your classroom and what are you doing to ensure that it is culturally responsive?

In Part One, Tairen McCollister, Mike Kaechele, and Libby Woodfin shared their responses to the question.

Today, Jennifer Mitchell, Meg Riordan, Ph.D., Amber Chandler, and Bill Adair wrap up this series.

Don’t Use SEL to ‘Increase Compliance’

Jennifer Mitchell teaches English-learners in Dublin, Ohio. Connect with her on Twitter: @readwritetech or on her blog:

Any student or teacher can give countless examples of how our educational system has not only ignored but exacerbated and even directly contributed to mental-health issues for ourselves or our friends, colleagues, and students. Social-emotional learning can literally save lives.

But too often, SEL is sold to teachers as a system to manage students’ behavior and increase their compliance, rather than an essential classroom lifestyle infused with tools they can use to be happier, healthier, and fuller versions of themselves. We must ask ourselves: Do we want our students to tone down who they are to perpetuate the status quo or do we want them to embrace their unique selves and harness their power to build a better world? Do we want them to prioritize work over health and joy or do we want them to build the self- and situational awareness to recognize who they are, what they want, and how to respond to the obstacles they encounter?

Initially, I felt that SEL flowed naturally in my English classroom through literacy and discussions that affirm and explore identity, culture, and empathy. And while that is still a cornerstone of our work together, I realized that my students needed more. After seeing the destructive impact of mental illness, trauma, and racism in so many of my students’ lives, I dug passionately into a variety of SEL approaches. Now, a variety of essential strategies permeate our class culture, pushing us to slow down amidst the pervasive urgency that is so common in schools, to remember that honoring and connecting with each other is essential:

  • A calming box for students to access fidgets, visual timers, coloring/brain puzzle books, and a small binder of grounding exercises and mental-health tips
  • Frequent goal-setting and reflection, including WOOP-style goal-setting for which we brainstorm how to overcome obstacles that might prevent us from reaching our goals
  • Identifying and reflecting on self-talk and how it affects us
  • Tim Kight’s R-Factor system (E+R=O framework): can help students reflect on what they can and can’t control, the power of their thoughts and emotions, how their responses can influence the outcomes of situations, and how individual actions shape the larger culture of a community. (Caution: infused with grind culture! Supplement with discussions of the importance of rest and recovery to keep going in a healthy way.)
  • Marc Brackett’s RULER framework for identifying, articulating, and managing feelings with robust, specific vocabulary; very helpful to my ELs. (Caution: Its packaged curriculum and the Yale organization have decided to eschew cultural responsiveness in favor of an imagined ideal of neutrality, disregarding the systemic issues that impact so many students. As scholars such as Duane et. al (2021) point out, SEL practices (and school in general) can directly harm the students they purport to help, especially when they are not implemented in an environment of social justice that affirms students’ identities and lived experiences.)
  • Exploring the science of the brain and emotions (I was inspired by Zaretta Hammond’s Culturally Responsive Teaching and the Brain!), and how that affects us
  • Weekly restorative circles are a powerful space for community-building, processing and sharing emotions, and collective problem-solving.
  • Periodic Story Exchanges build empathy, connection, and perspective-taking
  • A daily organizer routine where we begin and end class by recognizing our feelings, pausing for gratitude, grounding ourselves in affirmations and shared goals, and reflecting on our learning
  • Weekly reflections; quick and powerful!
  • A student-led squad structure that has greatly increased the sense of belonging and community in our class.
  • Frequent opportunities for students to give me feedback

No matter which tools and opportunities educators provide, it’s essential that we constantly reflect and continue learning, just as we ask our students to do. We must listen to the brilliant educators of color who are sharing their expertise and their voices about how white supremacy impacts all aspects of education, particularly SEL work. We must constantly ask ourselves if what we are doing embraces or constrains our students’ identities, emotions, and experiences. Above all, we must listen to our students and make it undoubtedly clear to them that their voices matter, that we are their partners, and that we care enough to keep doing better.

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‘A Powerful Approach’

Meg Riordan, Ph.D., is the chief learning officer at The Possible Project, an out-of-school program that collaborates with youth to build entrepreneurial skills and mindsets and provides pathways to careers and long-term economic prosperity. She has been in the field of education for over 25 years as a middle and high school teacher, school coach, college professor, regional director of NYC Outward Bound Schools, and director of external research with EL Education:

Social-emotional learning is a difference-maker. Decades of research show benefits beyond increased academic performance, including: positive self-concept, improved capacity to manage stress, and greater economic mobility. But what does it look like to effectively incorporate social-emotional learning (SEL) into the classroom? And how does SEL work with culturally responsive teaching to support all learners?

First, let’s lay a shared foundation: The Collaborative for Social, Emotional, and Academic Learning (CASEL) defines SEL as the process through which people acquire and apply the knowledge, skills, and attitudes to develop healthy identities, manage emotions and achieve personal and collective goals, feel and show empathy for others, establish and maintain supportive relationships, and make responsible and caring decisions. Culturally responsive SEL must offer opportunities for students to reflect on identity, use relevant topics to foster social awareness, develop decisionmaking through authentic projects, build relationships, and explore society’s varied expectations for self-management—and how to navigate those.

Key to the definition above is that SEL is a process, meaning it must be ongoing and embedded throughout students’ learning experiences. Much like teacher professional learning that should be sustained to be effective, the same holds for SEL. It’s not a one-shot opening circle, occasional workshop, or SEL survey. Building culturally responsive SEL is a process—requiring deliberate design across grade levels and classrooms and inviting collaborative inquiry between youth, educators, and families. It means developing transparent competencies, creating lessons and instructional interactions that spark collaboration and reflection, and educators modeling competencies themselves.

To be implemented effectively, SEL relies on a blueprint at the district, school, and program level. With a blueprint and ongoing professional learning, educators can engage with students to reflect on growth and identify areas of continued opportunity.

Post-blueprint, what does it look like to incorporate SEL that gets to the heart of CASEL’s definition and ensures cultural responsiveness? Below are snapshots that illustrate culturally responsive SEL in action:

Build Relationships and Create Relevance

At The Possible Project (TPP), a youth entrepreneurship and work-based learning program with a mission to advance economic equity, relationships are foundational for SEL and culturally responsive teaching. Building relationships means creating learning experiences that provide opportunities to learn about each other and share our identities. For instance, a virtual learning “opening chat box question” might ask: “What is your favorite comfort food—why?” or “What are you listening to on repeat?” Beginning with inquiry about who we are engages learners, illustrating curiosity and care; it invites a feeling of being seen and valued to bring our whole selves (virtually or otherwise) into a brave and safe space.

But caring about who students are doesn’t stop after an opening question. Learning experiences ignite connections to foster authentic relationships. At TPP, we ground our approach in The Search Institute’s Developmental Relationships Framework, which identifies five elements that promote powerful relationships: Express Care, Challenge Growth, Provide Support, Share Power, and Expand Possibilities. Before students build their businesses individually or collaboratively, they reflect on their passions and interests, practice problem-finding, consider authentic needs, and propose solutions. Our learning process relies on students’ sharing imaginative ideas, showing empathy for others, being willing to take creative risks, and envisioning possibilities that don’t yet exist. Designing real projects that involve students as active drivers signals that we take them seriously, trust them as decisionmakers, and create opportunities to achieve goals and lead their learning. Beyond an opening activity, sustained relationships emerge by doing real work together—helping one another iterate on ideas and giving feedback as draft business plans develop. Rooting learning in topics relevant to students’ lives and identities, such as building their own businesses, creates spaces where culturally responsive SEL helps young people thrive.

Connect to Community and Manage Emotions

While relationships and relevance to students’ lives are essential, other important opportunities to practice culturally responsive SEL include expanding students’ networks and developing awareness of what it feels, looks, and sounds like to manage emotions. We know recognizing, expressing, and managing emotions can be a challenge; we also know that these skills help us interact with others in and out of classrooms and are paramount in the workplace. That’s why at TPP we design learning experiences that bridge our community to the classroom and engage students in reflection to develop awareness of their feelings and behaviors and the connection between the two. An illustration: to promote entrepreneurial mindsets and skills, students interview local entrepreneurs to learn what sparked their business idea, what challenges they’ve overcome, and what they’ve learned running a business. Research indicates that role models motivate us, give us someone to emulate, and teach us how to overcome obstacles. When students see an entrepreneur who looks like them or represents a shared background, they’re better equipped to imagine themselves in that role.

TPP students also connect to community as consultants to local businesses, charged with developing an approach for a social-media campaign or creating materials for an internal Diversity, Equity, and Inclusion resource site. Community-based experiences offer higher stakes—though supported—-opportunities for students to express themselves in professional settings, listen to others, receive feedback, and manage emotions. Conversations about identity and code-switching in the workplace are particularly salient for students of color as research shows they are likely to experience a range of adversities in professional settings. Learning to effectively navigate spaces and manage varied emotions, while maintaining one’s identity, takes place through guided readings and discussion, skills practice, and written reflections. Connecting to community and bridging to workplaces ignites real-world SEL and culturally responsive experiences and offers applied opportunities to transfer skills.

SEL combined with culturally responsive teaching offers a powerful approach for learners to engage in experiences that provide opportunities to reflect on identity and develop skills that apply to career and life. This potent duo—implemented consistently across schools and programs—can equip young people with a strong compass to navigate and persist in shaping their futures.

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‘Google Form Questionnaires’

Amber Chandler is the author of The Flexible SEL Classroom and a contributor to many education blogs. She teaches 8th grade ELA in Hamburg, N.Y. Amber is the president of her union of 400 teachers. Follow her @MsAmberChandler and check out her website:

The best approach to social emotional learning in the classroom community is always to take a wide-lens view to make sure that the practices we are attempting to employ are actually beneficial for all students. Some of the beliefs underpinning SEL can lead to a belief that all success is self-determined, especially when we spend lots of time on the concept of self-management and themes like grit and determination. To be culturally responsive, we must also recognize that institutionalized racism, sexism, poverty, and the like prevent success, despite our students’ best efforts.

I take a constructivist approach to social and emotional learning in the classroom. Making meaning together is the only way that we can be assured that we are being culturally responsive. In all the classes I teach to future teachers, I ask the question, “What is the most important data?” and after listening to lots of important facts, I let everyone off the hook. The most important piece of data isn’t something that a standardized test can measure, but rather it is who are the people in front of us? Who are the people in the room? What matters to them? Where are their hearts? Where are their minds? Instead of competing with all their distractions, how can we help them with them?

As simplistic as it sounds, simply asking students to share about themselves is the quickest route to gain the information that will allow you to be culturally responsive. Each fall I send a Google Form questionnaire to students that asks them to classify themselves in a variety of ways (shy or outgoing, talkative or quiet, orderly or disorganized, laid back or stressed). The questionnaire also asks, “What do I need to know to be a good teacher for you?” and “Is there anything I need to know that will help me understand you?” I have started to include the following question as well: “Are there any social issues that are especially important to you? If so, why?” These data points are the most important every year, and students enjoy the attention that I am giving them by letting them know that I care about who is in the room more than I do about the curriculum. Of course the curriculum is important, and armed with these crucial details about my students, I can choose to deliver it in a variety of ways that are best for those particular kiddos.

I also give them the link to share with an adult who knows them well—-I don’t qualify who the adult must be. I’ve gotten results back from former teachers, aunts, coaches, grandparents, and, of course, parents. Taken together, I can get a pretty good picture of the students in my room and I can avoid common pitfalls. For example, one year I learned that I had a student who had lost his brother over the summer. Thankfully, I was able to change what I was planning to teach—My Brother Sam is Dead—to still cover the required information but to also respect the individuals in the room.

As simplistic as these surveys are, they have proved to be one of the best ways to meet the social and emotional needs of students while being culturally responsive to their needs. Students learn quickly that you are constructing the class with them, and they are then more likely to fully participate in their own learning.

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A View From Canada

Bill Adair is an educational consultant and practicing high school teacher. He also instructs postgrad classes at Douglas College in Canada specializing in the socioemotional/motivational component of physical literacy. He is the author of “The Emotionally Connected Classroom: Wellness and the Learning Experience” (Corwin Press):

As Canadians, we are currently experiencing a particularly shameful exposure of our past. Throughout much of Canadian history, Indigenous children were forcibly ripped from their families and placed in residential schools designed for the specific purpose of cultural genocide of First Nations peoples. The “lie” of assimilation for the greater good has resulted in profound intergenerational trauma. Much work has been done in the name of reconciliation, but the recent discovery of 215 children in a mass grave at one of these schools has retraumatized Indigenous communities and resulted in painful self-reflection for all Canadians. From the pained heart of survivors, the message is clear. “The education system was the cause of the trauma; it must be the beginning for healing”.

First Peoples Principles of Learning

Promoting First Peoples Principles of Learning is one positive step the government has taken. Indigenous learning is grounded in connection to the well-being of the self, community, and land. It is reflective, experiential, embedded in reciprocally rewarding relationships, and requires the exploration of one’s personal identity. For Indigenous students, this instills a sense of cultural pride in a traditionally marginalized community.

For those pursuing the most progressive SEL practices, Indigenous learning principles serve as a practical action plan. The principles transcend cultural boundaries because they are grounded in the universal human need for connectedness. First Peoples Principles of Learning can be used as a foundational piece to help all children pursue a more connected path to self-awareness while bringing us all closer together. For our small part, our physical education department has embraced and celebrated the concepts that parallel our best practice.

For a brief summary: First Peoples Principles of Learning.

Pinetree Secondary Physical Education – Connection Intentions

Physical education, and in fact all learning, is a highly charged emotional experience where children may experience profoundly different outcomes. It is easy is for student attention to drift toward performance expectations that fall short or social interactions buried in emotional pain. However, when we wrap daily curricular objectives in cooperation, purposeful objectives, playful mindsets, self-reflection or healthy perspectives of challenge, the socioemotional brain responds accordingly, and learning feels amazing. Where our emotional attention goes, our destiny will follow. In a world where children struggle to cope with anxiety, one would hope pursuing the tools to own their emotional experience would be the most important lesson at school.

An authentic connection playbook that guides thoughts, emotions, and behaviors in a healthier intentional manner becomes a valuable tool. Intentional lesson design and assessment are two ways we elevate the importance of healthy emotions and connections. If is worth teaching, it is worth assessing. If it is worth doing, it is worth owning the outcome.

In our physical education classrooms:

· We teach the simple neuroscience and attachment-theory recipe. “What you put in is what you get out.” Even young children can grasp and own this.

o Happy in, Happy out …

o Challenge and support in … Resiliency out

o Anger, shame, fear, isolation in … Anxiety out

· Daily assessable intentions help students guide their attention toward authentic experiences and emotions. A few examples of “emotionally rewarding” intentions might be

Today I will:

o Be a great peer coach

o Be an amazing cheerleader

o Be passionately playful and fun

o Value challenge, discomfort, and best effort

o Value yourself, value others

o Embrace nature

· Assessments are guided but always self reflective. If we want children to own their emotional experience, the process includes learning to assess in authentic ways.

o If a healthy emotional experience is the most important objective, we allow it to be the most important assessment.

o We never assess skill or performance as a primary objective. Only the commitment and feelings associated with the daily connection intention.

o We target intentions that nurture the capacity of children to freely share and graciously accept healthy emotional energy

· We frequently reference First Peoples Principles of Learning as an inspiration for our learning process.

Talking about SEL objectives is just talk. The human brain is designed to respond to actual emotional experiences. Daily connection intentions support authentic attachment and arm students with their own connection-intention playbook for health, learning, and life.

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Thanks to Jennifer, Meg, Amber, and Bill for contributing their thoughts.

Consider contributing a question to be answered in a future post. You can send one to me at lferlazzo@epe.org. When you send it in, let me know if I can use your real name if it’s selected or if you’d prefer remaining anonymous and have a pseudonym in mind.

You can also contact me on Twitter at @Larryferlazzo.

Education Week has published a collection of posts from this blog, along with new material, in an e-book form. It’s titled Classroom Management Q&As: Expert Strategies for Teaching.

Just a reminder; you can subscribe and receive updates from this blog via email (The RSS feed for this blog, and for all Ed Week articles, has been changed by the new redesign—new ones are not yet available). And if you missed any of the highlights from the first 10 years of this blog, you can see a categorized list below.

I am also creating a Twitter list including all contributors to this column.

Beware social and emotional indoctrination in schools

Beware social and emotional indoctrination in schools

Social and emotional learning is the latest trend at your child’s school. SEL sounds beneficial, but that’s a disguise. In truth, it indoctrinates kids with extremist ideas many parents don’t condone.

On Nov. 22, the Hartford Courant reported that West Hartford, Conn., elementary school parents are in an uproar. They’re complaining that teachers are putting words such as “nonbinary” on the chalkboard and telling kids, including kindergarteners, they can live life as a gender different from what they were assigned at birth. Parents were told by school authorities that they can’t opt their children out.

Most Americans think parents should have the final say on what children are taught. From Treasure Valley, Idaho, to Greenwich, Conn., school board candidates made SEL an issue in elections earlier this month.

Indiana Attorney General Todd Rokita encouraged parents to speak up and cautioned that SEL programs shift “the role of teachers from educators to therapists.”

Fighting SEL is an uphill battle because it’s not only favored by the left-leaning educational bureaucracy; it’s also big business. “The SEL ecosystem today is flush with dollars,” reports Tyton Partners, SEL industry consultants.

Billions in federal COVID-relief money for schools is being used to buy SEL programs and fund SEL instructors. Advocates and companies that produce the materials lobby Congress and the federal Department of Education to ensure legislative language precisely matches what they’re selling.

Nationwide, sales of SEL materials shot up 45{e4f787673fbda589a16c4acddca5ba6fa1cbf0bc0eb53f36e5f8309f6ee846cf} in a year and a half to $765 million in 2021, reports Education Week.

But parental opposition is also surging. Attorney General Merrick Garland asked the FBI to look into parents protesting issues like SEL at school board meetings. His son-in-law is a co-founder of Panorama Education, a company raking in millions selling SEL materials to school districts. Conflict of interest?

And what about the billions of dollars the Democrats’ Build Back Better legislation allocates to child care and pre-K? Will that money pay to indoctrinate even younger minds? Likely, “yes.” At least a dozen states, including New York, have already adopted SEL standards for preschool.

As for elementary schools, gender dysphoric kids make up less than 1{e4f787673fbda589a16c4acddca5ba6fa1cbf0bc0eb53f36e5f8309f6ee846cf} of the school population. Protect them, of course, from bullying and discrimination. They need to feel safe. But don’t brainwash the rest with one-sided, repeated lessons about gender issues.

West Hartford is reported to hammer away grade after grade, starting with a kindergarten-level book about a teddy bear who knows in his heart he is a girl teddy, not a boy teddy. Then, a book about Aiden, who knows the sex he was assigned at birth is “wrong.” Then, a book about choosing pronouns. And another about a girl named Jazz, who changes her gender identity. Are kids reading that many books about the U.S. Constitution?

One Arkansas father objected that his fifth grader’s teacher showed a video of a transgender activist’s speech. Then, the teacher, wearing a “Protect Trans Lives” T shirt, invited the class to a pride celebration: “I’ll be at Pride from 1 to 6! I hope to see you there!”

SEL was originally sold as training children to control their emotions, manage their time and make good personal decisions. Teachers have always tried to instill these life skills. They’re the same American values Benjamin Franklin proselytized in his autobiography 200 years ago.

But recently, SEL purveyors, including the Collaborative for Academic, Social and Emotional Learning, have openly revised their goals. CASEL advocates for “transformative SEL” to promote “justice-oriented civic engagement.” Translation: Make your kids into activists.

A South Bend, Ind., school district adopted SEL two years ago to curb substance abuse and bullying. Now, parents, recognizing the radical messaging, are demanding more oversight.

Who’s in charge of what your child learns? Parents need to take control. It’s not an easy fight against the combined forces of educational profiteers and left-wing activists. But the stakes are too high to accept defeat.


Betsy McCaughey is a former lieutenant governor of New York and author of “The Next Pandemic.”

How COVID-19 has changed academic life

How COVID-19 has changed academic life

It is almost two years since COVID-19 made us dramatically evaluate our normal academic practices and go online.

In the best-case scenarios, the teaching was halted for a couple of weeks to reboot. In extreme cases, lectures and tutorials had to be moved online within a few hours of scheduled classes. For a while, Twitter had been bursting with war stories from the frontlines. A quick search of #learningandteaching provides us with a glimpse of late nights, blurry eyes, and tired eardrums.

Higher education can take away some positive lessons from the pandemic.

Higher education can take away some positive lessons from the pandemic. Credit:Wayne Taylor

As an educational designer, operating in third space (with both academic and professional credentials), this has been an incredible change to witness from the inside. Week after week, my colleagues and I worked closely with academics on aspects of learning design that we never thought would be possible on such scale within such a short time.

There has been an incredible kindness amongst the learning and teaching community. People have opened their subject/course designs and shared their hopes and uncertainties for their teaching practice. Tips about teaching Zoom/ Microsoft Teams/ other video-based platform classes were regularly provided on social media. Free webinars and support trainings were offered globally. Stories from teaching sessions were shared, both successful and failed ones.

The most beautiful aspect was the sharing of a very vulnerable face of academics. In the tough competitive world, this side is often encouraged to be kept hidden. However, perhaps the susceptibility of life itself allowed us to show our exhausted, smiling, hangry, lost, and honest face.

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Kids threw up on laptops; partners brought food and drinks, and might have occasionally done chicken dance in the background; a few people broke down during Zoom classrooms because they lost loved ones, attracting empathy and stirring emotions; some people were seen in their jammies; discussion about death and illness was de-tabooed; pets routinely made an appearance, sometimes as a cameo, other times as the lead participant; blatant racism was called out; internalised racism was reflected on; and empathy and sympathy was offered. COVID-19 also exposed injustices and inequalities within and at times, due to our educational systems.

There were those amongst us who wanted to keep talking about their high productivity. These individuals were universally considered as spawn of evil and shall not be discussed here.

A shout out to all the incredible educational technologists, curriculum designers, e-teaching advisers, pedagogy consultants and other third-space academics who literally held the hands of teaching staff and led them through a rather blind tunnel.

The leerKRACHT foundation: Continuous improvement and the Netherlands education system

The leerKRACHT foundation: Continuous improvement and the Netherlands education system

The Netherlands has historically been proud of its education system. When the first international assessments were launched near the turn of the century, the Netherlands was one of the top countries globally, placing fourth according to the 2003 Programme for International Student Assessment (PISA).


But by 2012, the Netherlands had dropped to tenth place, and the country’s educators felt a creeping sense of inertia.


Tests and curricula were increasingly standardized, and teachers began to feel like they were managing an educational production line rather than pushing the boundaries of curiosity and creativity. Multiple government-led transformation efforts resulted in reform fatigue.

The leerKRACHT foundation, launched in 2012 by Jaap Versfelt, tackled these challenges by working with school systems from the bottom up to create a culture of continuous improvement focused on the quality of teaching. Over the past eight years, the program has reached 900 schools, and teachers and principals are invigorated by its impact on student outcomes and school culture.

In this interview, Versfelt provides insight into how he’s led the transformation of schools across the country by putting teachers at the center of the process, encouraging communication among teachers and schools, and practicing what he preaches—that is, continuously improving leerKRACHT alongside the country’s schools.

McKinsey: What was the education system in the Netherlands like before leerKRACHT, and where did you see the biggest opportunities?

Jaap Versfelt: The education system was good, as the PISA results show, but it was not improving. At the same time, there were signals—maybe not on the surface but underneath—that the situation was deteriorating. Everyone was working harder to maintain performance. But the focus was mostly on accountability, standards, and performance management. Instead of strengthening the teachers, this focus, which required them to use scripts to teach, was degrading teachers into robots. All of this made the teaching profession less popular, which wasn’t a good sign for the future.

Schools in the Netherlands are highly independent institutions: there is no mediating layer between the schools and the Ministry of Education. They can decide for themselves how to spend their budgets and whom to work with. While this could have been a challenge for centrally driven reform initiatives, it gave us an opportunity to intercede at the grassroots level to change the system.

McKinsey: How did you determine the core elements of your program and begin to implement it in schools?

Jaap Versfelt: In the beginning, we selected 16 schools that we could work with to design and implement a continuous improvement culture. We did not do this alone. We leaned on help from the teaching unions, which provided people to act as coaches in the schools, and on McKinsey’s seminal reports on transforming school systems in 2007 and 2010. These reports stressed the primary importance of teachers and teaching in school transformations and the power of peer learning in moving from a good system to a great one. We combined these insights with our continuous-improvement operational expertise, which we learned from our work with companies.

With the teachers and leaders from our pilot schools, we codeveloped four key interventions: joint lesson planning, colleague lesson observations and feedback, whiteboard sessions (weekly or daily huddles around a whiteboard to set goals and review actions), and student involvement in the process, which echoed the corporate approach of putting customers at the center of conversations.

We started implementing them almost immediately, recruiting the 16 schools in May. In September we were live. We used a “field and forum” change-management approach—working within each individual school as well as creating opportunities for all the schools to talk with each other for encouragement and learning.

We realized early on that it was going to be difficult to obtain central funding, so schools would need to self-fund these initiatives—often out of their professional-development budgets. There was no budget for consultants, professional HR, operational-excellence departments, or training modules. We therefore used a “train the trainer” approach, which kept costs low and ensured that the schools owned the process.

McKinsey: How was the vision of reform, progress, and impact communicated to different groups—including participants, policy makers, and wider stakeholders?

Jaap Versfelt: We started off at the grassroots level, talking to teachers and friends; our colleagues would go back to their own schools and invite them to codesign the programs with us. It was a collaborative process. In the first years, I also spent a lot of time talking with stakeholders in the Dutch school system—ministers of education, union leaders, education aldermen, senior politicians, teacher representatives, professional bodies, and so forth. With the unions it was a matter of showing how we were putting teachers at the center, giving them joint ownership of the process. I also pledged to give up my career at McKinsey and to volunteer full time at leerKRACHT, and that gave others the confidence to also put real time into the foundation.

Within schools, our initial contact was with leadership, and then subgroups of teachers would engage. We gained the trust of teachers because we were a grassroots organization. Some of the teachers in our initial pilot schools drew a series of concentric circles to represent the school system. In the middle are the teachers and school leaders, around them are the school boards and school inspectorate, beyond that is the Ministry, and even further out are the education consultants who advise the Ministry. What we managed to do was go from the outer circle right to the middle, being viewed by the teachers as “one of them.”

Leerkracht means “teaching force” in Dutch, and we at the foundation have always had extremely high expectations of the teachers but also kept them at the middle of everything we do, refining the approach with their feedback. Early on we did not think of engaging with students, but the teachers showed us we were also creating an active role for students to drive lesson improvement. After a few years, some school participants became great advocates for the program, and they went out to speak to other schools, spreading the message and telling their stories. Teachers felt that the program really changed their professional life. They were suddenly talking with and learning from each other, and there was more esprit de corps.

McKinsey: How did you build the organization’s leadership and capability?

Jaap Versfelt: At McKinsey, I led the Service Operations Practice worldwide—which gave me experience in leading complex transformations and creating large scale change. I also had a nucleus of people around me with the time, resources, and experience to help. That support helped to build the central organization, but building up a cadre of leerKRACHT expert coaches was the most critical enabler in helping teachers and driving change.

We have two types of coaches in our program: school-level coaches—teachers who make themselves available a half-day a week to implement the program in their own school—and leerKRACHT expert coaches who “coach the coach.” That is, they teach the school team how to tailor and implement the leerKRACHT method of peer-led continuous improvement in their school.

Our expert coaches are typically extremely experienced and come from three complementary backgrounds. They are previous school leaders, master teachers, or people with a background in lean management or agile scrum—meaning they understand continuous improvement. We like to hire coaches who are older; the average age of our people is 50 to 60. Collectively they have the gravitas and experience to help their schools. Yet we pay them teacher salaries. They could obviously earn more, but they believe in the purpose of leerKRACHT and want to be part of a bigger movement to change our school system.

McKinsey: Given the large-scale and long-term nature of the effort, how was momentum sustained as the organization scaled?

Jaap Versfelt: We wanted to stay relatively small to preserve our organizational culture. We are currently at about 40 people and work with a few hundred schools each year. Our way of working with individual schools is to engage intensively in the first year, more lightly in the second year, and move to check-ins in the third year. This structure allows us to constantly move on to new schools. Cumulatively we have reached about 11 percent of all schools in the Netherlands.

We also work hard to maintain quality as we grow. Our expert coaches are key to helping us do this,
but we also codified our method in an online academy. This enables people who do not have experience in creating a culture of continuous improvement to implement the program, while also providing flexibility for schools to tailor the program to their needs.

We are, of course, applying the mantra of continuous improvement to our own organization as well. We are constantly learning. Every week I go to a school, sometimes two or three schools, to see the method and people in action and learn how we can improve. The success of leerKRACHT comes from a little bit of effort in the beginning to get it started and then a lot of effort to improve the impact over time. This is the opposite of so many education-reform programs, which are built around investing a lot of time and money at the beginning but then contributing only money to subsidize the scaling of the reforms.

We are gradually building and creating more impact and, of course, honing our method over time to make it easier to use. Also, as teachers rotate through schools, the culture spreads. We are even starting to see some uptake in teaching colleges, allowing teachers to pick up some of the principles before they start in the workplace.

McKinsey: Overall, how would you describe the impact of this transformation effort? What evidence do you have of improving student outcomes?

Jaap Versfelt: The only way we can keep going and growing is by improving our impact. We are dead in the water without impact. We therefore asked researchers from Utrecht University to analyze the program on four levels: Are we executing effectively? Have we changed the culture? Has teaching quality improved? And are those things leading to better learning outcomes?

The study is still in progress, but initial results confirm that we can create a continuous-improvement culture across our cohort within one year. Eighty to 90 percent of participating school leaders and teachers have great confidence that our methods lead to better teaching quality. Most excitingly, initial results in primary schools suggest an 8 percent improvement in learning outcomes two years after the start of the program.

Initial results confirm that we can create a continuous-improvement culture across our cohort within one year.


McKinsey: While the leerKRACHT schools appear to be thriving, the performance of the Netherlands as a whole on international assessments continues to disappoint. What are the plans for continued education reform across the country?

Jaap Versfelt: The first part is to continue expanding our current model. I think in due course we can bring our program to 1,500 schools. At that point, 20 percent of our teaching force will be familiar with and enthusiastic about the method. We are hoping thereafter that the “virus” will be planted and that teachers won’t want to stop. That it cannot be put back under the lid.

What we don’t want is for the government or anyone else to mandate the leerKRACHT approach. That would defeat the purpose. Instead, they can help by telling the story and providing a very small amount of money to participating schools to help pay for their coaches and teachers.

We would also like to see more progress at the teacher-training level—making the framework part of the basic curriculum and setting a consistent standard for how we educate.

Our ultimate ambition is to be so successful and integrated into the system that we make ourselves redundant. Over time, the teachers who have been part of leerKRACHT will become school leaders, and the school leaders will become school board leaders, and the school board leaders will start populating the Ministry of Education. Perhaps within 20 years the transformation will be complete.

A Principal’s Award for the Remote Learning Assistant Program Team

A Principal’s Award for the Remote Learning Assistant Program Team
Members of the Remote Learning Assistant Program Team (top, l to r): Maggie Lattuca, Sandrine Hoindo-Donkpegan, Linda Webb and Darlene Hnatchuk. (Bottom, l to r): Amelia Stone, Nancy St-Pierre and Cara Piperni

When the world was hit with the initial surge of COVID-19 back in early 2020, educational institutions around the world scrambled in order not to lose the year. While the McGill community transitioned admirably to complete the 2019-2020 academic year by adopting alternative methods of teaching, it was clear that a lot more support would be necessary to sustain alternative teaching methods over the course of a full year.

Enter the Remote Learning Assistant Program Team.

Assembled in July 2020, the Team was given the mandate to design, implement, and support a program in which some 300 students were hired, trained, and deployed to support instructors with the technical aspects of remote teaching over the course of the 2020-2021 academic year. The project was so successful that the Team has been named winner of the Principal’s Awards for Administrative and Support Staff in the Team category.

The eight-person Team was comprised of the following members from Teaching and Learning Services; Career Planning Service; and the Scholarships & Student Aid Office:

  • Maggie Lattuca (Teaching and Learning Services)
  • Nancy St-Pierre (Teaching and Learning Services)
  • Sandrine Hoindo-Donkpegan (Teaching and Learning Services)
  • Sydnee Goodrich (Teaching and Learning Services)
  • Darlene Hnatchuk (Student Services)
  • Cara Piperni (Student Services)
  • Amelia Slone (Student Services)
  • Linda Webb (Office of Student Life and Learning)

Seamless collaboration

It is impressive, some would say remarkable, that this relatively small team could spearhead such an ambitious and impactful initiative in such a short period of time – and with such resounding success.

“Simply, each member of the team brought their expertise and was driven by the goal to improve the teaching and learning experience in a remote context,” says Maggie Lattuca, Manager – Online Programs Portfolio, Teaching and Learning Services. “The collaboration between units was seamless. Team members put in extra hours to get the initiative in place.”

It was a classic win-win situation, in which instructors received much-needed technical help and students, many of whom were without a job because of COVID-19 lockdowns, were gainfully employed again.

“As a team we applied for and received over a half-million dollars in federal wage subsidies by way of the TECHNATION Career Ready Program,” says Lattuca. “This, combined with McGill’s need-based Work Study Program, significantly reduced the cost of hiring remote learning assistants (RLAs).”

Not only were the student RLAs provided with much-welcomed income, the work experience gave them transferable skills. The program was designed to provide both domestic and international students employment and co-curricular work integrated learning opportunities.

“A Community of Practice group was created for the RLAs and TLS Teaching Technology Consultants within the myCourses platform to allow them to share best practices and resources, pose questions, and ask for guidance,” says Lattuca. “RLAs were also required to complete weekly reflections on their work experience. One of the most common reflections was that they found satisfaction in assisting instructors and students, and appreciated learning about what goes on ‘behind the scenes’ in planning course lectures and materials.”

Resounding buy-in across McGill

As demanding as the initiative was, Lattuca says it was inspiring to see how the McGill community responded.

“The Faculties were on board immediately,” she says. “Everyone saw the value of assisting instructors who had pivot their teaching style, often using technology they had never had opportunity to use.”

“The positive feedback we received from instructors and Faculties was gratifying,” she says. “We learned about the commitment of McGill instructors to provide students with the best possible learning experiences given the constraints of the COVID context. We learned about multiple creative strategies instructors used to create opportunities for student engagement. We learned about the value to students of gaining insights into the process of teaching and learning. And we learned about the power of collaboration when everyone is focused on the same goal – helping instructors and students.”

5 Best Resume Help in Nashville, TN

5 Best Resume Help in Nashville, TN

5 Best Resume Help in Nashville, TN

Below is a list of the top and leading Resume Help in Nashville, TN. To help you find the best Resume Help located near you in Nashville, we put together our own list based on this rating points list.

Nashville’s Best Resume Help:

The top rated Resume Help in Nashville, TN are:

  • Otto Resumes – adopts a different vision to most resume writing services
  • Your Next Jump Resume Writing and Career Coaching – prepares clients to have the best opportunity at landing their dream job
  • Keystone Consulting – offer the very best services in the field
  • Deirdre Orr Consulting – helps passionate professionals land their dream job, so they can live life on their own terms
  • Know You Project –  full-service career and educational consultants

Otto Resumes

Otto ResumesOtto Resumes is not your ordinary company. Unlike other resume writing services, they take a distinct approach. They are professional resume writers, as are most resume services. They are, nonetheless, young and successful business people. They’ve been actively involved in hiring and recruiting for over ten years, and they’re still doing it. When you combine that with their knowledge in communications consulting and graphic design, you have the right recipe for creating one-of-a-kind resumes.

Products/Services:

Resume Help

LOCATION:

Address: 406 11th Ave N Unit 426, Nashville, TN 37203
Phone: (707) 302 8192
Website: ottoresumes.com

REVIEWS:

“I requested help with a cover letter and resume for internships in a competitive science-related field. Emilia was amazing: a professional who is easy to work and communicate with, not to mention the exceptional final product that I received from her.” – Erdman Morley

Your Next Jump Resume Writing and Career Coaching

Your Next Jump Resume Writing and Career CoachingYour Next Jump Resume Writing and Career Coaching delivers the most effective and actionable strategy for getting the most out of your school investment and employment prospects. They come to work every day at Your Next Jump because they want to make sure that their customers have done all necessary to land the job of their dreams. Your Next Jump was created to reflect the company’s workers’ interests and values: a fondness for basic procedures, a respect for hard effort, and the idea that with proper planning and preparation, anybody can achieve their goals. Additionally, they are aware that resumes must be meticulously crafted, interviews must be meticulously prepared, and networking must be smart.

Products/Services:

Resume Help

LOCATION:

Phone: (628) 333 5867
Website: yournextjump.com

REVIEWS:

“My experience with Tim was life-changing! I’ve had résumé reviews before and even received suggestions for making changes; however, they were fairly difficult to translate to my life and implement. Tim simply makes sense. He made the overall hiring process, and why a resume needs to stand out, so easy to understand. He’s relatable and focused on my specific situation so I could see how his recommendations apply to my life. He showed me ways look differently at, what I thought were, failures and highlight the accomplishments.” – Christine P

Keystone Consulting

Keystone ConsultingKeystone Consulting provides a wide range of services to people at all levels.  They provide the highest quality services in their sector. They never settle for less than the finest, and your pleasure is always their first concern. It’s part of their identity, and they’re proud of it. Passionate with what they do, they acknowledge that e very client is distinct. That’s why they tailor each resume to your specific requirements. They’ll sit down with you, listen to your demands, and create a tailored resumé, whether it’s a simple update or a whole rewrite.

Products/Services:

Resume Help

LOCATION:

Address: 5421 TN-100 #50944, Nashville, TN 37205
Phone: (615) 268 2694
Website: keystoneconsults.com

REVIEWS:

“I came to keystone after I recently relocated to a new state. I was referred to them by a friend. I had been applying already, but hadn’t had much luck. The consultant who assisted me not only reworded my resume to sound more professional and to include metrics that better showcased my experience. He also recommended a change in formatting to make it easier on the eyes. He also walked me through the process taking the time to explain what employer’s were looking for in a resume. After my rewrite, I immediately noticed a substantial increase in interview requests, and even after accepting a position, I was still turning down interview requests.” – Andrew Simpson

Deirdre Orr Consulting

Deirdre Orr ConsultingDeirdre Orr Consulting delivers insight, skills, and encouragement to professionals at all levels to help them navigate their entire career ladder. Deirdre Orr stands out for her diverse experience and commitment to career advancement in a variety of fields. Deirdre Orr Consulting is Deirdre’s company, and she’s also a resume writer and career counselor. Her mission is to assist her customers in making life-altering decisions while also encouraging them to pursue their passion. She employs her versatility as a resume writer to develop relevant, entertaining, and well-optimized CVs/Resumes for every professional path.

Products/Services:

Resume Help

LOCATION:

Address: 1079 44th Ave N, Nashville, TN 37209
Website: deirdreorr.com

REVIEWS:

“It was such a wonderful experience working with Deirdre.Deirdre is very responsive and provides good information with clarity. She was able to take my resume and give it the professional touch that it needed. It has already helped me in my search for my dream job as I have some interviews lined up.” – Eric Chao

Know You Project

Know You Project

Know You Project enables “lightbulb moments” of discovery as a full-service career and educational counselors to lead you out of the dark and onto a more meaningful path. Operating out of your talents, while merging your passions and values in an ideal setting, leads to fulfillment. They work hard to provide customers with the information, support, and specialized tools they need to move forward. Vision, confidence, and a revitalized feeling of purpose are all products of this process.

Products/Services:

Resume Help

LOCATION:

Address: 4117 Hillsboro Pike #103, Nashville, TN 37215
Phone: (615) 476 0038
Website: knowyouproject.com

REVIEWS:

“I had a wonderful experience working with Know You Project. Julie listened to my questions and concerns about reentering the work place after several years home raising children and created space for discussion. She helped guide me through a process that initially felt overwhelming to a place that feels exciting and manageable.” – Rory Foster